This Privacy Policy describes how moodstarz.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.

Device Information

Examples of Personal Information collected:
Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection:
To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection:
Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose:
Shared with our processor Shopify, Google, Facebook, and ShoutOut.

Order Information

Examples of Personal Information collected:
Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection:
To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for risk or fraud, and provide marketing communications in line with your preferences.

Source of collection:
Collected from you.

Disclosure for a business purpose:
Shared with Shopify, ShipStation, Safer Products, LLC, and analytics platforms such as Facebook and Google.

Text Marketing Notifications

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, we collect personal information such as your name, address, and email address.

When you browse our store, we automatically receive your IP address to help us understand your browser and operating system.

Email marketing (if applicable):
With your permission, we may send you emails about our store, new products, and updates.

Text marketing (if applicable):
With your permission, we may send SMS messages about our store, new products, updates, and checkout reminders. Webhooks may be used to trigger these messages.

Minors

The Site is not intended for individuals under the age of 18 or 21, depending on your region. We do not knowingly collect Personal Information from children.

If you believe a child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts.

We may also share your information to comply with laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements and marketing communications.

You can opt out via:

• Facebook Ads Settings
• Google Ads Settings
• Digital Advertising Alliance opt-out portal

Using Personal Information

We use your Personal Information to:

• Offer products for sale
• Process payments
• Ship and fulfill orders
• Provide updates, promotions, and offers

Lawful Basis (GDPR)

If you are in the EEA, we process your data under:

• Your consent
• Contractual necessity
• Legal obligations
• Vital interests
• Public interest
• Legitimate interests

Retention

We retain your Personal Information unless and until you request deletion.

Automatic Decision-Making

We may use automated systems for fraud prevention (e.g., temporary IP or card denylisting). These do not have significant legal effects on you.

Your Rights

GDPR (EEA residents):

• Access your data
• Correct/update data
• Request deletion
• Data portability

CCPA (California residents):

• Right to know
• Right to correct
• Right to delete
• Right to appoint an authorized agent

Cookies

We use cookies to improve your browsing experience, remember preferences, and analyze site traffic.

Types of cookies include:

• Functional cookies
• Performance cookies
• Advertising cookies
• Social media/content cookies

You can manage cookies through your browser settings.

Do Not Track

We do not alter our practices in response to “Do Not Track” signals.

Changes

We may update this Privacy Policy at any time for operational, legal, or regulatory reasons.

Contact

For more information, questions, or complaints, contact:

Email: hey@moodstarz.com
Legal Contact: ryan@moodstarz.com

If you are not satisfied with our response, you may contact your local data protection authority.